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Customer Reviews
LISA'S FLOWERS & GIFTS
Local Philadelphia, PA florist
Average Customer Rating: 4.5 of 5 stars. (115 reviews)
Date: Feb 19, 2024
Name: Sophia M

State/Province:TX

AMAZING SERVICE! I use Lisa's to send my daughter flowers since I live in another state and because she loves flowers. Each occasion she's been blown away by the beautiful, vibrant full and fresh bouquets! They're absolutely gorgeous.
Cath's Reply:
Date: Feb 20, 2024, 9:05 am

Hi Sophia, I would like to express my sincere gratitude for your fantastic review! We're thrilled that you have chosen Lisa's Flowers and we're delighted to hear that we consistently delivered beautiful flowers and fulfilled what exactly you'd like. We look forward to serving you again in the future and making every occasion even more special. Thank you so much! -Cath
Date: Mar 31, 2023
Name: L V

State/Province:NJ

This was a gift for a friend. The flowers looked great and my friend was very happy. It was delivered as indicated in the order. Thanks!
Date: Mar 15, 2023
Name: Candice V

State/Province:PA

The flowers were beautiful
Date: Feb 28, 2023
Name: Chandra R

State/Province:VA

Twice I’ve ordered flowers from Lisa’s for my daughter who is a student in Philly. The quality was excellent. The service was heartfelt - including sending me a photo with my daughter and her birthday flowers. A birthday soon after moving out-of-state can be hard. My daughter’s smile upon receipt of the beautiful flowers and the staff’s thoughtfulness and initiative to send me the photo was appreciated! I will definitely use Lisa’s for all my floral needs in Philly!
Date: Feb 18, 2023
Name: Ashley T

State/Province:PA

I loved the arrangement!!!!!
Date: Feb 18, 2023
Name: Zaryab I

State/Province:IT

Easy order process and delivered right on time even though the order was the day before. Made my fiancées Valentine’s Day so amazing. The gift was so well put together that we didn’t want to take it apart. Thank you!
Date: Jan 20, 2023
Name: Joseph V

State/Province:NJ

My delivery was timely and the Sympathy Arrangement I ordered was simply stunning. The staff are amazing and I couldn't be happier!
Date: May 28, 2022
Name: Kathleen G

State/Province:GA

Recipient loved her surprise flowers. Pic she sent me was just like online photo and beautiful.
Date: May 17, 2022
Name: Carrie S

State/Province:PA

They are fresh and beautiful!
Date: Apr 25, 2022
Name: Agnes F

State/Province:WA

Exquisite potted plants, &wine delivered on time for my big sis. Thanks from Dr Callista.
Lisa's Reply:
Date: Apr 26, 2022, 8:46 am

Thank you so much for your kind words, Dr Callista! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you! We look forward to working with you again in the future!
Date: Apr 03, 2022
Name: Stefan J

State/Province:NY

Timely delivery (on Valentine's Day). Excellent arrangement.
Date: Feb 19, 2022
Name: Susan T

State/Province:FL

Flowers were delivered in record time. Wonderful service. I love supporting local business whenever possible.
Date: Feb 19, 2022
Name: Gayle M

State/Province:PA

One word--AWESOME.
Date: Feb 13, 2022
Name: Delores B

State/Province:PA

Beautiful fresh flowers-which gave me joy
Date: Oct 05, 2021
Name: Eva M

State/Province:NJ

My Daughter loved them! Especially the cute teddy bear! Xo
Date: Sep 16, 2021
Name: Nancy W

State/Province:PA

Both sets of flowers were gorgeous! Will use Lisa’s for future purchases.
Date: Aug 27, 2021
Name: Lynn D

State/Province:NJ

Service and delivery were fast and arrangement was beautiful! Highly recommend Lisa's
Date: Jul 17, 2021
Name: TRISTAN S

State/Province:PA

My love her birthday flowers
Edwin's Reply:
Date: Jul 17, 2021, 8:37 am

Thanks for your great review! We really appreciate you taking the time out to share your experience with us. We look forward to working with you again soon!
Date: Jul 03, 2021
Name: Susan L

State/Province:PA

Lovely flowers, delivered on time, very pleased
Edwin's Reply:
Date: Jul 03, 2021, 5:36 pm

Thank you for your great review, Susan! We really appreciate you taking the time out to share your experiences with us!
Date: Jun 28, 2021
Name: David M

State/Province:TN

Lisa's Flowers & Gifts was top notch in response to Birthday flowers for my wife who was visiting family in the Philly area. The arrangement was as almost identical as advertised and was beautifully arranged, fresh and delivered in a timely and professional manner. I was happy and my wife surprised and delighted. Thank you Lisa!
Edwin's Reply:
Date: Jun 28, 2021, 4:36 pm

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Your review means a lot to us and lets us know we’re on the right track! Thanks again and hope you stick with us for years to come!
Date: Jun 26, 2021
Name: Demie M

State/Province:UT

It was easy to order, flowers were delivered as ordered, they looked great.
Edwin's Reply:
Date: Jun 26, 2021, 11:50 am

Thanks for your great review, Demie! We really appreciate you taking the time out to share your experience with us. We look forward to working with you again soon!
Date: Jun 24, 2021
Name: Elizabeth K

State/Province:FL

Ordering from another state and scheduling pick up with my brother was very easy. Very pleased with gift basket!
Edwin's Reply:
Date: Jun 24, 2021, 12:19 pm

We can’t thank you enough for the kind words about our arrangement and service. Your review means a lot to us and lets us know we’re on the right track! Thank you again!
Date: Jun 08, 2021
Name: Tera M

State/Province:PA

My sister-in-law was thrilled with the beautiful arrangement. It arrived when I requested and was very appreciated.
Edwin's Reply:
Date: Jun 08, 2021, 10:27 am

Wow, we were blown away by your positive words. We’re a small, family run local business here at philadelphia city and every bit of feedback like this does so much to help us out!
Date: May 18, 2021
Name: Angelita C

State/Province:PA

Thank you so much for such a beautiful arrangement at such short notice! Definitely looking forward to ordering from you again for future special occasions. :-)
edwin's Reply:
Date: May 18, 2021, 5:12 pm

Thank you so much, we really appreciate you taking the time to write those kind words!! We want see you soon.
Date: May 11, 2021
Name: Elise M

State/Province:PA

They were for my ma and gma. It made their Mother’s Day. Perfect for seeing them for the first time in over a year.
edwin's Reply:
Date: May 18, 2021, 5:14 pm

Thanks for your great review! We really appreciate you taking the time out to share your experience with us. We look forward to working with you again soon!
Date: Feb 24, 2021
Name: Tristan S

State/Province:PA

The roses are beautiful my woman love them thank y'all
edwin's Reply:
Date: May 18, 2021, 5:15 pm

Thanks so much for your positive feedback!! We try our very best to get your gift into the hands of the recipient as efficiently as possible. Have a grateful day and thank you again!
Date: Feb 23, 2021
Name: Michael D

State/Province:NJ

Great job.
edwin's Reply:
Date: May 18, 2021, 5:15 pm

Thanks so much for your feedback!! Have a grateful day and thank you again!
Date: Feb 13, 2021
Name: Tristan S

State/Province:PA

She love them thank you
Date: Dec 10, 2020
Name: Nancy B

State/Province:PA

Thank you for delivering such a lovely arrangement today and making the substitutions due to the cats.
Java(Florist)'s Reply:
Date: Dec 10, 2020, 5:56 pm

Thank you so much for taking the time to leave of a review for us Nancy! We're so happy you loved the arrangement! Looking forward to do business with you again. Stay healthy!
Date: Nov 26, 2020
Name: Jo B

State/Province:PA

Lovely flowers delivered in time for Thanksgiving. The grandchildren loved the balloons and the butterflies. The flowers were arranged beautifully. No problems with delivery and communication was great. I have ordered several times now and the service has been first class each time
Date: Oct 07, 2020
Name: Eileen F

State/Province:PA

The flowers were beautiful! Lasted longer than other flowers received the same day from other florist. Delivery was perfect. Will call you again in the future. Thank you!
Edwin's Reply:
Date: Oct 07, 2020, 7:43 am

Thank you for your such kind words. I am so glad to hear that you have satisfied not only our flowers but also our services. I hope that joy can be delivered with our flowers at this difficult time. Stay healthy and well!
Date: Sep 05, 2020
Name: Suzanne S

State/Province:NY

Reliable & beautiful arrangement.
edwin's Reply:
Date: Sep 05, 2020, 11:49 am

Thank you for your review. We are very happy for your satisfaction. At any time you need flowers, we will do in our best to serve you. Thank you again.
Date: Aug 12, 2020
Name: Brendan S

State/Province:VA

The flower arrangement was nice and pleased the party we sent them to. Thank you for such good work and service.
Edwin's Reply:
Date: Aug 12, 2020, 2:31 pm

Thank you for your review. We are very happy for your satisfaction. At any time you need flowers, we will do in our best to serve you. Thank you again.
Date: Jul 13, 2020
Name: Beth K

State/Province:IL

Thank you so much for the speedy service, gorgeous floral arrangements and joy you brought to our parents. 40th Anniversary and we couldn't be with them but our love and thoughts showed in the flowers.
Edwin's Reply:
Date: Jul 13, 2020, 3:34 pm

Wow.. thank you so much for your good review. It was honored to us to serve the customer like you. Anytime you need flowers, we want to be there. Thanks
Date: Jul 10, 2020
Name: Marlene S

State/Province:NJ

Lisa went above and beyond to deliver a beautiful arrangement at the last minute. Happy to support a small caring business like hers.
Lisa's Reply:
Date: Jul 10, 2020, 11:44 am

Thank you so much, Marlene! It was so honored and pleased to serve the customer like you. We want to meet you soon.
Date: Jun 29, 2020
Name: Bob C

State/Province:PA

My girl loved your arrangement !
Lisa's Reply:
Date: Jun 29, 2020, 8:23 am

Good morning, Bob I am so happy that she loved our arrangements. I really appreciate you taking time to share your feedback. we're looking forward to serve you, again.
Date: Jan 03, 2020
Name: Anthony S

State/Province:DE

My cousin loved her flowers. The ordering process was easy and delivery was on time. Life is good. :-)
Date: Nov 14, 2019
Name: Lily T

State/Province:PA

Lisa’s Flowers and Gifts was so helpful with ordering the perfect birthday basket for my daughter! The staff was friendly and kind and kept in touch with me about the delivery! I would recommend them to anyone for that perfect gift basket for the ones you love!!
Date: Nov 12, 2019
Name: Troy S

State/Province:PA

I paid a bit extra, and they delivered the goods - my wife was VERY impressed with the quality and quantity!
Date: Oct 21, 2019
Name: Elizabeth T

State/Province:PA

Very nice!
Date: Sep 06, 2019
Name: Ralph J

State/Province:NJ

Outstanding customer service products & on time delivery
Date: Jul 11, 2019
Name: Diane S

State/Province:CT

I spoke with Lori to discuss the price range I wanted to spend and a few particular flowers I would prefer to have in the bouquet. She was sweet, accommodating and knowledgeable. The flowers were delivered exactly on time (along with a text) and she also sent a picture! This is one of the best florists I have ever worked with. Thank you so much! I will definitely use them again!
Date: Jul 08, 2019
Name: John T

State/Province:NJ

Thank you, Great job and also kept me informed
Date: Jun 12, 2019
Name: Rich H

State/Province:CA

Ordered a same day delivery at 5:30 pm and my fiancé had the flowers waiting in her hotel room when she returned from her dinner at 8:30. IMPRESSIVE service and the flowers were beautiful!
Lisas's Flowers 's Reply:
Date: Jun 12, 2019, 12:08 pm

Thank you for your great review Richard!! We work hard to meet expectations like yours, and we are happy to hear that the service was impressive for you. We look forward to working with you again in the future!
Date: Jun 05, 2019
Name: Mark B

State/Province:NJ

I wanted to order flowers out of state and found this florist in the area I needed. It was very easy to order on their website but then I needed to change the date and called them. They were so nice and very accomodating. I will definitely use them again!
Lisa's Flowers & Gifts 's Reply:
Date: Jun 05, 2019, 4:52 pm

Thank you so much Mark! We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future!
Date: Jun 03, 2019
Name: Cris B

State/Province:NJ

last week I made a phone call to send a flowers to a friend in the hospital.Excellent service. They made the entire process comfortable and a pleasant experience and the arrangement delivered was beautiful, fresh, and exactly what I wanted. I can say their customer service is second to none. A wonderful experience!
Date: May 02, 2019
Name: Anthony C

State/Province:CA

Excellent customer service and beautiful arrangement! Happy customer!!!
Date: Apr 04, 2019
Name: Eric B

State/Province:DE

Unfortunately, the person who this was for has died. I will say though, she got the flowers and was so happy with them. I am only happy that you have completed the delivery in a timely manner and that my very good friend loved them, you represented me with honors. Thank you Eric Bradley
Date: Mar 15, 2019
Name: Henry And Jeanie F

State/Province:PA

Flowers were beautiful! Quite an arrangement! We would definitely call Lisa’s Flowers for a future arrangement.
Owner's Reply:
Date: Mar 15, 2019, 8:55 am

Thanks for your great review, Henry and Jeanie! We really appreciate you taking the time out to share your experience with us. We look forward to working with you again soon!
Date: Feb 20, 2019
Name: Brian F

State/Province:PA

Your flowers are always excellent. I wouldn’t order from anyone else.
Date: Feb 17, 2019
Name: Claudia T

State/Province:FL

Edwin was extremely accommodating, kind and helpful. Flowers were lovely and delivered on time. Definitely will all again.
Date: Jan 30, 2019
Name: Robert H

State/Province:PA

Wonderful arrangement. Worth every penny! Great communication when I called the florist for delivery details. Thank you!
Lisa's Flowers and Gifts's Reply:
Date: Jan 30, 2019, 12:26 pm

Thanks for the awesome review, Robert! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future. Thank you!
Date: Dec 27, 2018
Name: Christine U

State/Province:PA

The plant arrived beautifully packaged and is healthy and full of blossoms. Apprected your efforts to ensure I received the plant. Thank you
Edwin's Reply:
Date: Dec 27, 2018, 10:49 am

Thank you so much, we appreciate your positive feedback!! Our goal is to make our customers happy with our products and service!
Date: Oct 13, 2018
Name: Glenn C

State/Province:PA

Excellent Service - Flowers arrived in perfect condition, with a glass vase, and exactly as ordered.
Lisa's Reply:
Date: Oct 15, 2018, 9:56 am

Thank you so much for your kind words! We are so happy that you are happy with the quality of our flowers, and appreciate you taking the time to write a lovely review!
Date: Sep 11, 2018
Name: Sarai M

State/Province:ON

Thank you Lisa! Great flowers, very good chocolates and great service.. You made all of us really happy :)))
Lisa's Reply:
Date: Sep 11, 2018, 8:06 am

Thank you so much!!!! We appreciate your continued support and look forward to working with you in the future!
Date: Aug 27, 2018
Name: Codi-Ann J

State/Province:MI

It was a beautiful arrangement of salty snacks and it was HAND delivered! Definitely recommend!!
Lisa's Reply:
Date: Sep 11, 2018, 8:05 am

Thank you so much, we appreciate your positive feedback!! We aim to make all our clients happy with the products and service!
Date: Aug 03, 2018
Name: Margaret S

State/Province:CO

Just hung up the phone with Lisa, the owner. Excellent customer service. Beautiful arrangement. The recipient was thrilled. Thank you!
Lisa's Reply:
Date: Sep 11, 2018, 8:04 am

Thank you so much, we really appreciate you taking the time to write those kind words!!
Date: Aug 01, 2018
Name: Ricardo L

State/Province:IT

very good service alwyas
Lisa's Reply:
Date: Sep 11, 2018, 8:04 am

Thank you so much Ricardo, we appreciate your continued support!
Date: Jun 04, 2018
Name: Tony D

State/Province:MI

I've ordered many times from Lisa's - the delivery is ALWAYS prompt, professional, friendly and courteous. On this particular order, they actually called me to make sure the balloons were what I wanted! Who does that??? Lisa's does that, and I'm very satisfied with them yet again!!! Beautiful arrangement as well!!!
Lisa's Reply:
Date: Jun 05, 2018, 8:29 am

We supremely appreciate your continued support of our family business!! We strive to make sure that you get exactly what you want, when you want it, and we are so pleased that you are happy with our service!
Date: Apr 08, 2018
Name: Emily Y

State/Province:PA

Beautiful flowers.
Date: Mar 08, 2018
Name: Julie Y

State/Province:PA

The person who delivered my flowers was cheerful, courteous and prompt. The flowers were beautifully arranged and are still looking wonderful after a couple of days!
Lisa's Reply:
Date: Mar 08, 2018, 9:07 am

Thank you, I will let our delivery driver know how pleased you were!! We look forward to working with you in the future!
Date: Feb 28, 2018
Name: Robert E

State/Province:PA

The yellow rose arrangement was beautifully done. Big, perfectly blooming yellow roses (the biggest was about 3 in across) we're nicely layered with other greenery. The vase itself was sturdy and simple, elegant but not too ornate. My wife loved it, as did most of her co-workers! Ordering was easy as well, and they made sure to contact me to verify the delivery address and get an extra phone number just in case.
Lisa's Reply:
Date: Feb 28, 2018, 11:57 am

Thank you so much for taking the time to write this very nice review! We appreciate your kind words and look forward to sharing more joy in the future!
Date: Feb 15, 2018
Name: Lois K

State/Province:PA

My friend told me the arrangement was beautiful!!!! & delivered on time.
Lisa's Reply:
Date: Feb 15, 2018, 1:01 pm

We aim to please!! Thank you so much!
Date: Feb 12, 2018
Name: Sylvia H

State/Province:PA

The roses are gorgeous. Ordering online ( over-the-wire) is easy enough, but usually i’m disappointed with the flowers and often send them back. My husband send me flowers every year for Valentine Day. The past few years he’s ordered directly from your shop, i’m extremely please with the quality of your product. And your delivery man is really nice and personable. My mother ( Mozella Hayes ) love her roses as well...she doesn’t have email. Thanks, Mrs. Hatot
Lisa's Reply:
Date: Feb 15, 2018, 1:00 pm

Thank you so much for your kind words! We are so happy that you are happy with the quality of our flowers, and appreciate you taking the time to write a lovely review! I will let the delivery driver, my father, know as well.
Date: Jan 05, 2018
Name: Donna S

State/Province:NJ

Excellent Customer Service. Ordering and delivering a basket to a business during the holidays is always crazy(especially last minute like I did!), but Lisa's flowers was all in from the beginning and kept me in the loop regarding the whole process. Plus I heard the basket was wonderful! I recommend them 1000%!
Lisa's Reply:
Date: Jan 05, 2018, 11:15 am

Thank you so much!! We appreciate your kind words and are happy that you were satisfied with your experience! We make all of our baskets in house, so you know you are always getting a fresh product!
Date: Nov 24, 2017
Name: Shamarie B

State/Province:PA

The basket I ordered for my friend who was in the hospital was delivered fast and was great! It was filled with lots of goodies and they loved it!
Date: Nov 10, 2017
Name: Demar G

State/Province:PA

Beautiful arrangement of flowers, fast delivery
Lisa's Reply:
Date: Nov 10, 2017, 8:34 am

Thank you so much!! We appreciate the feedback and look forward to working with you again!
Date: Jun 25, 2017
Name: Karen C

State/Province:PA

While on a business trip to Philly, my husband surprised me with 3 red roses, delivered by Lisa's. The flowers were gorgeous, very fresh, and in a nice arrangement with greens and baby's breath. My only difficulty was getting them home, but I managed, and they still look and smell wonderful. Thanks!
Lisa's Reply:
Date: Nov 10, 2017, 8:33 am

Thank you so much!! We appreciate you taking the time to write a lovely review!
Date: Jun 20, 2017
Name: Theresa M

State/Province:NY

Flowers were delivered as promised. My daughter was thrilled and has the Hydrangea plant on her patio. She lives in the city and the plant makes makes her day.
Lisa's Reply:
Date: Jun 20, 2017, 10:46 am

Thank you so much for your kind review!!! We try to make sure our clients receive what they ordered, and are satisfied with their purchase!! We look forward to working with you soon!
Date: May 20, 2017
Name: Patti C

State/Province:PA

My Roses are Beautiful !!! Love the color and , as always , are the nicest flowers I've ever received !!!! It takes a few days for the buds to open to full Bursting Color , but they last longer . I relay love them ! Thanks for always delivering a consistent product !!!!!
Lisa's Reply:
Date: May 20, 2017, 11:42 am

Thank you so much!!! We truly grateful that you took the time!!! We look forward to working with you in the future!
Date: May 18, 2017
Name: Donna H

State/Province:PA

BEAUTIFUL! Still look great after 5 days!
Lisa's Reply:
Date: May 18, 2017, 9:10 am

That is so wonderful to hear!!! Thank you so much for taking the time, and we look forward to working with you in the future!!
Date: May 15, 2017
Name: Anthony D

State/Province:MI

My friend loved the flowers!!!! You put together the nicest arrangements I've seen and the delivery has always been on time with the arrangement in perfect condition. It's also easy to order using your website. All in all, another perfect transaction - I have a couple more orders already in!!
Lisa's Reply:
Date: May 15, 2017, 9:19 am

Thank you for your very kind words!! We look forward to helping you in the future!!!
Date: May 01, 2017
Name: Tony D

State/Province:MI

I ordered some flowers through a local florist here in Michigan for delivery in Philadelphia, and Lisa's Flowers were chosen by them to complete the order. The roses that were sent were the most beautiful I had ever seen and that sentiment was echoed by many others who saw them! I was so impressed that I have since skipped the florist here and gone straight to Lisa's to make sure that they come directly from what I consider now to be the best florist in Philly!!! Thank you so much for your professional arrangements, fast deliver and great prices!!!
Lisa's Reply:
Date: May 03, 2017, 9:26 am

Thank you so much for your very kind words!! We try our very best to take the most care of each and every order. We look forward to hearing from you soon!!
Date: Dec 27, 2016
Name: Brian H

State/Province:MD

Excellent product as usual thank you
Lisa's Reply:
Date: Dec 28, 2016, 9:17 am

Thank you so much!! We are truly grateful for your continued support!!
Date: Dec 06, 2016
Name: Dr H

State/Province:PA

The flowers were lovely and delivery was prompt. The balloons were a hit with my grandson. Overall a great experience, Thank you
Date: Oct 26, 2016
Name: Lisa A

State/Province:MI

Awesome Customer Service. Had to order a plant for a funeral from out of state and the one that I picked was not available but they called and went over the options that they had in the store. And took their time and answered all my questions. Will put them in my contact list since all my husband's family is from Philadelphia PA. Extremely Happy with their service. Thank you all
Lisa's Reply:
Date: Oct 26, 2016, 10:31 am

Thank you so much for your kind words; we try to provide all of our clients with the very best customer service, and we are very happy that you are happy!!
Date: Oct 24, 2016
Name: NiaLena C

State/Province:PA

I was asked to review a plant but that is not what I received.
Lisa's Reply:
Date: Oct 25, 2016, 12:23 pm

I have your order here, and the customer requested a particular cut flower arrangement. I'm sorry if there was any confusion regarding the review, or if you were led to believe that we were supposed to bring you a plant. Thank you for the 5 star review, I'm hoping this means you were pleased with the flower arrangement. If you have any further questions or concerns, please contact my shop directly and I would be happy to answer any questions you may have regarding this order. I hope you have a grateful day!!
Date: Jun 25, 2016
Name: VISMERY R

State/Province:NJ

Excellent service!!!! I did an order on line and then called to see if they could deliver it the same day. They delivered the flowers the same day I did my order and within 2hrs. The flowers were beautiful just like the one in the picture. I was Extremely HAPPY with my order and so was the person I order the flowers for.
Lisa's Reply:
Date: Jun 27, 2016, 8:47 am

Thank you so much for your kind words; we are always happy to make others happy!! We look forward to working with you again in the future!
Date: May 10, 2016
Name: Rosalee C

State/Province:PA

the plant is beautiful and it arrived as a surprise and the delivery guys were very courteous
Date: May 10, 2016
Name: Rosalee C

State/Province:PA

the plant is beautiful it arrived as a gift and the delivery men were very courteous Thank you for making my day
Lisa's Reply:
Date: May 10, 2016, 9:59 am

Thank you so much for your kind words!! I will let my delivery man and designer know how pleased you were!!
Angel's Reply:
Date: May 11, 2016, 5:17 am

No problem at all everything was great
Date: Apr 03, 2016
Name: Patricia E

State/Province:PA

Ordered flowers and chocolates for friend. Charged for both but only flowers delivered. Found out a week later and notified Lisa's. They responded promptly by promptly delivering candy with apology note. Stuff happens and they were nice but if I hadn't ask recipient if they had received chocolates or not, I never would have known.
Lisa's Reply:
Date: Apr 06, 2016, 12:02 pm

Patricia, I am so sorry about the mistake that we made about forgetting your chocolates, and thank you so much for letting us know! We did send out the chocolates, with a $10 upgrade from the original order, on the same day you let us know about our mistake. Again, we are very sorry if this caused any inconvenience on your end, and we hope we can work together soon in the future!! We will make sure to triple check all orders going out!
Date: Mar 22, 2016
Name: Sandra T

State/Province:PA

The purchasing was easy and helpful and the arrangement was beautiful and as it was in the online picture.
Date: Feb 27, 2016
Name: Nicos N

State/Province:PA

Great service. Excellent quality. The people receiving the basket were very impressed.
Lisa's Reply:
Date: Feb 29, 2016, 1:20 pm

Thank you so much for your kind words!! We make all of our baskets in house, so we can ensure you get the freshest ingredients!!
Date: Feb 25, 2016
Name: P P

State/Province:PA

a good feeling about the shop and the conformity of flowers report those presented on line; well delivered on time; a good adress
Lisa's Reply:
Date: Feb 25, 2016, 12:36 pm

Thank you so much Pat!! I will let mom know to keep up the good work!!
Date: Feb 25, 2016
Name: P P

State/Province:PA

a good feeling about the shop and the conformity of flowers report those presented on line; well delivered on time; a good adress
Date: Feb 01, 2016
Name: brian k

State/Province:PA

Reasonable prices and great website for easy ordering. Would recommend to anyone for flower orders.
Lisa's Reply:
Date: Feb 02, 2016, 11:51 am

Thank you so much for your kind words; we appreciate you and your continued support! Thanks for letting our family take care of you like you're family!
Date: Jan 18, 2016
Name: Isabelle B

State/Province:PA

They did not have the flowers I ordered and I had to change to what they found on the market that week. They were pretty flowers and the communication about this issue was very good. I was not happy about the delivery though: I had placed my order with a week of anticipation but they arrived in the afternoon. They also called first the receiver, ruining the surprise I intended.
Lisa's Reply:
Date: Jan 18, 2016, 1:05 pm

Thanks so much for your feedback; I remember this order very clearly. We did not have the requested plant, so we gave the customer some other similar options, which she agreed to via e-mail. We always contact the recipient before making the delivery to ensure that the recipient is home to receive their delivery. If not, the customer is eligible for additional delivery fees, which I am sure, is not something wanted. Thanks so much!
Lisa's Reply:
Date: Jan 18, 2016, 1:09 pm

We apologize if the timing of your delivery was not to your liking, our normal hours of operation on Saturdays are 12PM to 3PM, so, unfortunately, a morning delivery would not have been possible. The order also did not have any specific delivery times indicated on the order, so we assumed the delivery could go out at any time during the day. Our weekday hours are 9AM to 6PM, Monday to Friday, perhaps a weekday delivery would be better suited for your preferred delivery time. Thanks so much!!
Date: Dec 10, 2015
Name: Marybeth D

State/Province:PA

BEAUTIFUL!!!!!!!!! LOVE THEM THANK YOU
Lisa's Reply:
Date: Dec 10, 2015, 9:53 am

Thank you so much for your positive feedback!! I will let my mom, the head flower designer, know how pleased you were. Have a grateful holiday season!!
Date: Nov 06, 2015
Name: Abby S

State/Province:PA

The arrangement was beautiful and in perfect condition.
Lisa's Reply:
Date: Nov 06, 2015, 8:59 am

Thank you so much, we appreciate the positive feedback!! I will let mom and dad know you were pleased!
Abby's Reply:
Date: Nov 06, 2015, 11:23 am

Absolutely! I'll definitely keep your business in mind in the future and share with friends. Keep up the great work.
Date: Oct 28, 2015
Name: Alice B

State/Province:PA

One of the few experience where I knew I had gotten my monies worth. The flowers were gorgeous and not cheap knock offs, the quick delivery, amazing. I will be using you again and again, my friend needed those flowers to lift her heart and it did!! Many thanks and God Bless-Alice Balsama
Lisa's Reply:
Date: Oct 28, 2015, 9:11 am

Thank you so much for your kind words. It gives us great joy to make peoples' days and we're grateful we could help!
Date: Sep 04, 2015
Name: Charles J

State/Province:VA

Responsive - called to confirm what I wanted delivered and when. Flowers arrived on time and were beautiful.
Lisa's Reply:
Date: Sep 08, 2015, 2:00 pm

Thank you so much for your kind words...we appreciate your support!
Date: Jun 14, 2015
Name: Elizabeth J

State/Province:WI

Delivered as requested. Prompt and professional. Flowers were just as expected.
Date: Jun 09, 2015
Name: Melanie F

State/Province:PA

I am another florist who used Lisa's Flowers for a wire order. They were great about communicating with us about missing information and letting us know when it was delivered. Thank you!
Lisa's Reply:
Date: Jun 09, 2015, 4:24 pm

Thanks so much for your positive feedback!! We try our very best to get your gift into the hands of the recipient as efficiently as possible. Have a grateful day and thank you again!
Date: May 23, 2015
Name: gail k

State/Province:CA

Lisa's was great and both recipients were very pleased. I'd be pleased to have reminders from Lisa's on birthdays, but not for holidays. Is that possible--do you do that? I am located in Los Angeles, but have family in Philadelphia! I'd recommend you any day!
Date: Mar 22, 2015
Name: Karen W

State/Province:PA

I very much appreciated the persistence in making the delivery.
Christine's Reply:
Date: Mar 23, 2015, 8:42 am

Thanks so much Karen! We appreciate you!!
Date: Mar 02, 2015
Name: Maureen S

State/Province:PA

My friend LOVED the flowers. Thank you
Lisa's Reply:
Date: Mar 02, 2015, 11:33 am

Thanks so much!! We appreciate your positive feedback!
Date: Feb 09, 2015
Name: Meghan C

State/Province:PA

The flowers were a gift to our daughter. She sent us photo's and they looked beautiful! Very happy with order
Lisa's Reply:
Date: Feb 10, 2015, 10:22 am

Thank you so much for your positive feedback; we appreciate your support!
Date: Jan 22, 2015
Name: Florence T

State/Province:PA

Great satisfaction! Always pleased with order.
Lisa's Reply:
Date: Jan 22, 2015, 9:37 am

Thank you so much! We appreciate you!!
Date: Jan 21, 2014
Name: Nina G

State/Province:PA

The flowers are lovely and smell wonderful. Colors are vibrant and flowers look great, on their fifth day! thanks
Lisa's Reply:
Date: Jan 22, 2015, 9:39 am

Thank you so much! We try to buy flowers at their very prime so we can get you the freshest product possible. We appreciate your support!
Date: Jul 22, 2013
Name: Ericka C

State/Province:NJ

I placed the order via website. I had to make a phone inquiry. The person I spoke with (don't remember her name) was very pleasant and helpful. I was glad that the candy bouquet was ordered and delivered in the same day.
Lisa's Reply:
Date: Jan 22, 2015, 9:59 am

We appreciate your positive feedback!! Thanks for taking the time to leave your kind words!

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